FAQ and Support Links for G-Technology Products and Devicessupport section of their site is fairly extensive. Please see the following on their site:
- Frequently Asked Questions
- Contact Support
- Online Documents
- Downloads / Drivers
- G-Tech Product Guide
G-Technology guarantees a minimum performance figure for their drives, rather than a best case scenario. This guarantee is unique in that it is based on real world workflow situations, rather than artificial benchmarks. See the following quotations taken from G-Tech's site:
NOTE: The stream counts above are calculated using a G|RAID2 filled to 80% capacity and incorporate a full seek from the first file to the last file on the drive. This is the MINIMUM GUARANTEED performance from a G|RAID2. Stream counts will be significantly greater on a clean drive. This is real-world performance and not just marketing hype! Remember, we know video.
For more information, see the performance tab on the G|RAID product page. This data discusses the circa 2009 Hardware RAID 0 (Oxford 936) Utilizes (2) 7200 RPM SATA II drives each with up to 32 MB cache model.